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I ordered 2 items to possibly wear under my Mother of the Bride dress. Unfortunately, neither of them work because the straps show too much.

But when I went on their website I discovered their unbelievable return policy that states they will not accept shapewear if it has been opened and appears to have been tried on! How can you know until you try the item on?? I've never heard of such a poor return policy, and I do a lot of shopping online.

My advice - Unless you know with 100% certainty, do not buy anything from them. You'll be stuck with it if it doesn't fit.

Review about: Body Shaper.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $136.

Preferred solution: Full refund.

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Brayola
#1445472
Brayola Verified Representative

Hi there,We do apologize for the delay in response.Brayola has a very strict return policy, especially with packaged undergarments.All of this information can be seen here--> https://shop.brayola.com/pages/returnsWe would love to follow up with you (albeit, 6 months later) and see how we can change your opinion of us :)Please email us at support@brayola.com and we would love to help!Thanks so much.

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