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2.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
Website
1 comment

Just found Brayola website.Placed first order of five bras based on getting 15% off code emailed to me.

It just said 15% off no restrictions were listed or any asterisks. Then I ordered and discount wasnt applied. No reason given. So I messaged company and was advised it was due to items being on sale though this was not disclosed as there was no such statement on the emailed offer or when i clicked to apply it.

Manager would not correct this mistake saying it was disclosed somewhere on their website. Just found Brayola website. Placed first order of five bras based on getting 15% off code emailed to me. It just said 15% off no restrictions were listed or any asterisks.

Then I ordered and discount wasnt applied. No reason given.

So I messaged company and was advised it was due to items being on sale though this was not disclosed as there was no such statement on the emailed offer or when i clicked to apply it.Manager would not correct this mistake saying it was disclosed somewhere on their website.

Review about: Bra.

Reason of review: apply 15% discount code as advertised despite sale items.

Monetary Loss: $12.

Preferred solution: Price reduction.

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Anonymous
#1373604

Gave me $5 credit instead of $12.

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